Returns & Exchanges Policy
At Wraith Esports, we want to ensure your competitive edge is never compromised; if you are not satisfied with your gear, you can return your items within 14 days of delivery. Please ensure all gaming peripherals are in their original packaging and condition to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Pack Your Gear
Securely pack the electronics in their original box, including all accessories, manuals, and cables that were included in the initial shipment.
Ship It Back
Affix the provided return shipping label to your package and drop it off at the nearest authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing